Refund Policy
At Gifts for Gymnasts, all items are made to order, meaning each product is created especially for you once your order is placed.
Returns & cancellations
As all items are made to order, we do not accept returns or cancellations once production has started.
In line with UK consumer regulations, the right to cancel does not apply to made-to-order goods.
Faulty or incorrect items
If you receive an item that is faulty, damaged, or incorrect, please contact us within 14 days of delivery.
We will arrange a replacement or refund where appropriate.
To help us resolve this quickly, please include:
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Your order number
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A description of the issue
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A clear photo of the item
Non-returnable items
We do not accept returns for:
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Change of mind
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Incorrect size selection
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Minor variations in colour or print due to screen settings or production processes
Refunds (if applicable)
If a refund is approved, it will be processed to your original payment method.
Please allow a few working days for the refund to appear, depending on your payment provider.
Late or missing refunds
If a refund is approved, it will be processed to your original payment method.
Please allow a few working days for the refund to appear, depending on your payment provider.
If you have any concerns about your refund please contact us
Contact us
For any questions or to report an issue, please contact:
We aim to make every order experience as smooth as possible and are always happy to help.